Legacy Standard Operating Procedures
Operations:
- Who are we?
- What do we do?
- How do we do it?
Branding:
- What is our brand positioning?
- How do we communicate our positioning to our market?
Marketing:
- What steps do we need to take to gather leads?
Sales:
- What are the steps to getting a client to pay?
Onboarding:
- How do we get a client from lead to customer?
Execution:
- What are the steps to actually delivering the finished product?
Delivery:
- What is the process of completing the project?
Financials:
- How do we design and track the financial KPIs?